Administrator ATM/ CRM Operations
Location: Sri Lanka
Hours:
Experience: 3 years
Job Skills:
CID cBc TECH SOLUTIONS
Unleash Your IT Career With a Stable Establishment.
CBC Tech Solutions Limited is a fully owned subsidiary of Commercial Bank of Ceylon PLC.
The Company provides Information and Communication Technology related products, ser-
vices and solutions to the corporate sector.
We are looking for self-motivated, team-oriented and ambitious individuals to take the
future lead of the company.
ADMINISTRATOR ATM / CRM OPERATIONS
Job Profile
«Working to ensure 99% availability of the largest network with 1000
* Touch Points locally
and overseas (Bangladesh and Maldives).
* Provide 1st level support for Touch Points issues.
* Deploying, Managing and installing OS, Endpoint security & application patches on regular
Ley.
* Coordinate with vendors during error fixing and upgrades on hardware and software.
- Deep troubleshooting of touchpoint issues by analyzing logs and journals.
- Support IT Research and Development team and vendor on new developments.
* Touch Points management in the system such as creating and modifying.
* Deploy security controls and configuration to ensure the security of touch points.
* Identify SLA breached logs and follow-up with escalated parties and provide necessary
solutions.
- Ensure to comply with industry standards such ISO/IEC 27001:2013 and PCI/DSS Compliance.
* Providing reports and statistics to the management periodically.
Applicant's Profile
* BSc. Degree in IT or Higher diploma from a recognized university / Institute.
* Minimum 2 years' experience in IT support services such experience in hardware and
software with Touch Points. (ATM, CRM, CDM etc.)
* Strong experience with Microsoft based operating systems - Windows Server 2008/12 &
Windows 7/10.
- A strong team player with dedication and the ability to learn fast.
- Knowledge on ISO/IEC 27001:2013 and PCI/DSS certifications an added advantage.
* Willing to work after office hours including weekends & holidays when required.
Completed curriculum vitae clearly indicating requested educational qualifications and other
pre requisites should be forwarded within 07 days of this advertisement with the position ap-
plied in the subject line of the email to [email protected]
™ [email protected]
€-wwwa.cbctechsol.com
Senior Manager HR & Administration,
CBC Tech Solutions Limited,
“Commercial Bank Building’,
No 285, Galle Road,
Colombo 03. o-
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Job Overview
- Date Posted: Posted 12/14/2022
- Expiration date: 02/06/2023
- Location: Sri Lanka
- Gender: Both