Application Support Engineer
Location: Sri Lanka
Hours:
Experience: 3 years
Job Skills:
Transnational Group of Companies is
essentially in the business of providing
innovative, value-added, quality logistics
solutions to our customers. We are playing a
significant role in supporting the banking
industry in the Asia-Pacific region. Starting
out as a general courier service company in
Singapore, we grew and diversified into other
areas of business activities such as Records
Management, Mailroom
* Management,
JOIN US FOR REWARDING CAREER Distribution Management, Supply Chain
Management and Cash Management all of
m which leverages on its core competence of
AO ES ee res delivering an effective logstieal solution. The
Group, its subsidiaries, and associate
As the Application Support Engineer, you are required to provide companies currently operate and maintain
technical support and play a proactive role in shared IT Division of the offices in Singapore, Indonesia, Malaysia,
Group. You will be joining a team of experienced professionals and will Hong Kong, Taiwan, and Sri Lanka.
pave your way for a mutually beneficial career within the company.
ae Co
4 Provide 1
* level business application technical support under the supervision of the Manager Enterprise
Applications
Establish the root causes of application errors and escalating to the Level 2 support through the IT
ServiceDesk
Carry out Change Request preparations, application deployments, version upgrades, and fixes by liaising
with respective parties
Keep a record of configuration changes and scheduling application updates
Coordinate with business units to gather requirements and assist superior to implement such enhanced
solutions
Liaise with the group software development teams, business users, and vendors to improve application
availability and performance
Coordinate with Infrastructure operations team and ensuring hosted application systems operation is
flawless
4 A Degree in Information Technology, Computer Science, or equivalent Academic/Professional
qualifications from a recognized institute
4 Minimum of 03 years work experience in enterprise application support
4 Knowledge in front end and back-end programming languages (.NET ecosystem, ASP.NET, JavaScript,
preferred.)
4 Strong proficiency in determining the causes of application errors, debugging, and troubleshooting
toa:
sb Advance problem solving and troubleshooting skills
4 Team Player with good communication skills
& Ability to multi-task and work on priorities
& Ability to work under pressure with minimum supervision
Candidates are invited to send their detailed CVs to [email protected] or by post with the
contact details of two non-related referees, to reach us within 7 days of this advertisement. Please mention the
post applied on the top left corner of the envelope or in the subject line of the e-mail.
Manager- Group Human Resources and Administrations
Transnational Group
No 55/60 Vauxhall Lane
Colombo 02 .
Tel: 011 2369001-4 (( TransnationalGroup
transcending boundaries delivering trust.
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Job Overview
- Date Posted: Posted 12/14/2022
- Expiration date: 02/06/2023
- Location: Sri Lanka
- Gender: Both