Call Center - Executive / Team Leads
Location: Sri Lanka
Hours:
Experience: 3 years
Job Skills:
WE’RE HIRING CALL CENTER OPPORTUNITIES (EXECUTIVES / TEAM LEADS Responsibilities vy Answering phone calls from customers professionally and responding to customer inquiries and complaints. Providing customers with the organization's service and product information. Identifying, escalating priority issues and reporting to the high-level management. v v Following up complicated customer calls where required. ¥ Completing call notes and call reports as necessary and updating them in the CRM. v Obtaining and evaluating all relevant data to handle complaints and inquiries. v_ Prior customer service/call center experience, at least 1 year of experience. vy High school graduated v Knowledge in CRM practices VY Multi-tasking; time management; target achieving skills; patience ¥ Bxcellent English language skills (Communication and Listening} Other Benefits v Employee Insurance vy Tea and snacks (morning and evening) v_ Employees may be rewarded for exceptional performance Work Conditions v Working days: Monday - Saturday v Working times: 10:30 am to 7:30pm (8 hours of clock in time ~ including meal break} EMAIL TO: [email protected] CALL: 0763907316 x*« ENVOY ORTUS Inspiration at work
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Job Overview
- Date Posted: Posted 12/04/2022
- Expiration date: 12/15/2022
- Location: Sri Lanka
- Gender: Both