SERVICE ADVISOR for Multi Brand Car Repair & Service Center - TOYOTSU LANKA PRIVATE LIMITED

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SERVICE ADVISOR for Multi Brand Car Repair & Service Center - TOYOTSU LANKA PRIVATE LIMITED

Date Posted: Mar 11, 2022

Job Description

Responsibilities


Achieve monthly sales targets
Maintain effective inter-department communications and provide quality customer service
Understand customer requirements and create job cards indicating the exact requirements of the customer
Advise the customers about the job and other services
Make corrective decisions on repeat repairs by obtaining necessary approvals
Coordinate with the spare parts division to ensure smooth operation
Liaise with finance department to ensure the payment and recovery of credit
Provide service and repair estimates for government sector
Prepare maintenance proposals based on the current vehicle conditions and odometer readings
Conduct post service follow up to ensure customer satisfaction

Experience & Qualification


2 to 3 years overall experience in an automobile dealership or a reputed multi-brand workshop out of which a minimum of 1 year should be in the general service as a service advisor.
A degree/ Diploma in Automobile/Mechanical Engineering would be preferred
Should possess a valid driving license
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Job Detail

  • Location
    Wattala, Gampaha, Sri Lanka
  • Company
  • Phone
    *******
  • Email
    *******
  • Type
    Full Time/Permanent
  • Shift
    First Shift (Day)
  • Career Level
    Experienced Professional
  • Positions
    2
  • Experience
    1 Year
  • Gender
    Male
  • Degree
    Diploma
  • Apply Before
    Mar 31, 2022

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