Officer - CRM
Location: Sri Lanka
Hours:
Experience: 3 years
Job Skills:
PROGRESS WITH OUR PRIDE
LAUGFS Gas PLC is a fast-growing energy provider in Sri Lanka, operating across domestic,
commercial and industrial sectors. Driven by a pioneering vision and an unyielding
commitment to quality and service excellence, LAUGFS Gas powers the nation with trusted
LPG solutions.
an opportunity for you to become a part of this prestigious journey with LAUGFS
Officer - CRM
The Role
* Handling customer queries and customer support by maintaining good relationships.
* Manage inbound calls.
* Build sustainable relationships, engage with customers by going the extra mile
* Identify the needs of the customers, resolve issues and provide solutions within the defined
service levels.
* Coordinate with intemal departments to solve critical & emergency complaints.
The Requirements
* Candidate should be between 20-25 years
* School leavers are encouraged to apply
* Should be fluent in English and Sinhala. Tamil will be an added advantage
* Pleasant personality with a positive attitude.
* Possess a customer service mindset and an outgoing personality
* Excellent communication and interpersonal skills.
* Should be willing to work on roster basis.
If you are confident that you have the right skills, knowledge and attitude as well as
passion to grow with us, please forward your resume to [email protected] within 07
days of this notice, stating two non-related referees and mentioning the post applied
for in the subject line
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Job Overview
- Date Posted: Posted 12/15/2022
- Expiration date: 12/12/2022
- Location: Sri Lanka
- Gender: Both