Senior Executive - Customer Service
Location: Sri Lanka
Hours:
Experience: 3 years
Job Skills:
Senior Executive
Customer Service
learners all over the world. We are in search for an enthusiastic, qualified, and well-experienced
“Customer Service Executive” for our branch located in Battaramulla, Sri Lanka.
Job Role
* Taking bookings from customers.
* Call and follow up on customer inquiries received from listing sites.
v
Dealing with customer queries.
Convincing of service/products to clients.
Calling new and existing customers and offering our service/products to them.
* Help screen incoming calls.
* Updating database accordingly.
Job Requirements
* Minimum 2 years related work experience. (If you have previous working experience in
UK or work experience in call centres will be an added advantage for this position.)
Should have very good English communication skills.
v
Having telesales experience would be a definite advantage.
Sound educational background.
* Fluent in telephone etiquette.
* Know how to deliver the highest level of customer service.
Be computer literate.
Work well under pressure.
Be a good team worker.
Our Brands
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This is a fantastic opportunity for the right candidate, and we'll offer all the support you need to
succeed and make the role your own.
Salary Salary is negotiable on your experience and qualifications in the industry.
Status of the Job: Full Time - Permanent. Work from office in Battaramulla, Colombo.
Shift time : You are required to work parallel to office hours in the UK and your regular
working hours are 01.30 pm to 10.30 pm and during the UK daylight saving
time 12.30 pm to 09.30 pm on Weekdays. We are off on weekends.
The application should be emailed to [email protected]
mentioning the position applied for in the subject line of the email
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Job Overview
- Date Posted: Posted 12/12/2022
- Expiration date: 01/26/2023
- Location: Sri Lanka
- Gender: Both